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The grass is greener festival was a concept born + bred in australia’s far north, a place where international tours seldom touch the shores. as a result, a genuine love for the homegrown music scene has flourished.

INSPIRED BY A MARKET THAT SEEKS TRENDS FROM HOME, RATHER THAN FOREIGN SHORES, LOCAL MASTERMINDS OLI FROST + JOHNNY EDDINGS CAME UP WITH A SIMPLE, ALL-INCLUSIVE, CONCEPT. TO CREATE AN ALL AGES EVENT, SHAPED ENTIRELY BY LOCAL PRODUCERS + LOCAL SUPPLIERS WITH WORLD-CLASS TALENT + PRODUCTION. OUR NAME POKES FUN AT THE AGE-OLD SAYING, ‘THE GRASS IS GREENER ON THE OTHER SIDE’, A SAYING IMPLYING THAT THINGS WOULD BE BETTER SOMEWHERE ELSE. INSTEAD, TGIG IS COMMITTED TO SUPPORTING LOCAL TALENT IN OUR VERY OWN BACKYARD, TO PROVE THE GRASS IS PLENTY GREEN IN FAR NORTH QUEENSLAND (FNQ).

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HAYDEN JAMES

HEROBUST

SAFIA

THE JUNGLE GIANTS

CARMAFLOUGE ROSE

DARUDE

DEAR SEATTLE

EMBER

ËMMË

GODLANDS

GODLANDS

J-EL

K?D

KINDER

KOTO BANKS

KWAME

LUCA BRASI

MADE IN PARIS

MANU CROOKS

NOAH DEVEGA

PERTO

SHOCKONE

XAVIER MAYNE

TENZIN

BARNEY COOLS DJS

DREW AND THE SAX ADDICTS

FAURE

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GBR Legacy are a non-profit organisation that will change the way the Great Barrier Reef is understood and protected. Operating the reef's only independent research vessel, using collaboration and innovation to connect the community with science through multimedia and educating the future custodians of the reef, they believe that there are no barriers too great to save our reefs..

FAQ'S
ABOUT

Can I sell my ticket?

YOU CAN RESELL YOUR TICKET THROUGH OUR OFFICIAL RESALE FACILITY ON MOSHTIX FOR FREE FROM JULY 30. WE STRONGLY RECOMMEND YOU DO NOT ATTEMPT TO BUY A TICKET FROM ANYBODY UNLESS IT’S VIA THE RESALE SYSTEM ON MOSHTIX, WHERE TICKETS WILL BE RESOLD AT THE ORIGINAL SALE PRICE SUBJECT TO AVAILABILITY. READ MORE ABOUT THE OFFICIAL RESALE HERE.

How can I apply to be a vendor at Grass

WE ARE ACCEPTING MARKET STALL APPLICATIONS UP UNTIL SEPTEMBER 1ST.
PLEASE APPLY VIA HELLO@THEGRASSISGREENER.COM.AU

How can I apply to be a vendor at Grass

YOU CAN RESELL YOUR TICKET THROUGH OUR OFFICIAL RESALE FACILITY ON MOSHTIX FOR FREE FROM JULY 30. WE STRONGLY RECOMMEND YOU DO NOT ATTEMPT TO BUY A TICKET FROM ANYBODY UNLESS IT’S VIA THE RESALE SYSTEM ON MOSHTIX, WHERE TICKETS WILL BE RESOLD AT THE ORIGINAL SALE PRICE SUBJECT TO AVAILABILITY. READ MORE ABOUT THE OFFICIAL RESALE HERE.

I have two tickets under my name; will the other person attending still be able to get in using one of my tickets?

IF YOUR FRIEND WILL BE ENTERING THE EVENT WITH YOU, THEY CAN USE THE TICKET IN YOUR NAME. IF YOUR FRIEND IS NOT ARRIVING WITH YOU, YOU WILL NEED TO RE-ISSUE THE TICKET INTO THEIR NAME. YOU WILL NEED THE FULL NAME AND DOB OF THE PERSON WHO WILL BE ATTENDING THE EVENT AND CREDIT CARD DETAILS TO PAY THE RE-ISSUE FEE WHICH IS CHARGED PER TICKET. READ MORE HERE

I have multiple tickets under my name, my group is now arriving separately; what do I do?

IN THIS INSTANCE YOU WILL NEED TO SEPARATE YOUR GROUP BOOKING BY RE-ISSUING THE TICKETS INTO INDIVIDUAL NAMES. TO RE-ISSUE YOUR TICKETS OVER THE PHONE PLEASE CALL MOSHTIX ON 1300 GET TIX (438 849). PLEASE NOTE YOU WILL NEED THE DETAILS OF THE CREDIT CARD THAT THE TICKETS WERE ORIGINALLY PURCHASED WITH AND THE NEW ATTENDEE DETAILS, INCLUDING FULL NAME AND DATE OF BIRTH.TO RE-ISSUE YOUR TICKET/S ONLINE YOU WILL NEED TO LOG INTO THE MOSHTIX ACCOUNT THAT PURCHASED THE TICKETS. IF YOU HAVE FORGOTTEN YOUR PASSWORD PLEASE CLICK ON THE FORGOTTEN PASSWORD LINK AND IT WILL BE SENT TO THE MOBILE NUMBER OR EMAIL ADDRESS REGISTERED WITH MOSHTIX. ONCE YOU HAVE LOGGED INTO YOUR ACCOUNT CLICK THE 'VIEW ALL BOOKINGS' LINK ON THE RIGHT HAND SIDE. YOU WILL THEN SEE THE OPTION TO RE-ISSUE YOUR TICKETS, FOLLOW THE PROMPTS AND ENTER THE NEW ATTENDEE'S DETAILS. ONCE THE TRANSACTION HAS BEEN APPROVED THE RE-ISSUED TICKETS WILL BE SENT TO THE EMAIL YOUR ACCOUNT IS REGISTERED WITH.

I purchased tickets off of someone and now I can't attend, what can I do?

DEPENDING ON THE TERMS AND CONDITIONS OF SALE AGREED TO BY THE ORIGINAL TICKET PURCHASER YOU MAY BE ABLE TO RE-ISSUE THE TICKET ONCE MORE. ONLY THE ORIGINAL PURCHASER CAN RE-ISSUE THE TICKETS, THEY WILL NEED TO DO THIS ON YOUR BEHALF BY FOLLOWING THE PROMPTS OUTLINED IN THE 'HOW TO RE-ISSUE' SECTION.

I can't get in contact with the original purchaser and I need to change the ticket name, what can I do?

SORRY GUYS! DUE TO LAWS RELATING TO CREDIT CARDS/ACCOUNT PRIVACY, ONLY THE ORIGINAL PURCHASER CAN RE-ISSUE THE TICKET/S. RE-ISSUE ATTEMPTS BY ANYONE OTHER THAN THE ORIGINAL CREDIT CARD HOLDER WILL NOT BE ENTERED INTO.

I need to re-issue a ticket but it is less than 48 hours before an event, what can I do?

AS PER THE TERMS AND CONDITIONS OF PURCHASE AT THE TIME OF THE BOOKING, RE-ISSUES MUST BE COMPLETED 48 HOURS PRIOR TO THE EVENT START TIME. NO REFUNDS, EXCHANGES OR CANCELLATIONS WILL BE ENTERED INTO IF RE-ISSUES ARE NOT COMPLETED WITHIN THE TIME FRAME. IF IT IS WITHIN 48 OF THE EVENT YOU PLANNED TO ATTEND AND YOU CAN NO LONGER MAKE IT, PLEASE CONTACT MOSHTIX ON 1300 GET TIX (438 849) FOR FURTHER ASSISTANCE.

I have made a last minute ticket purchase but cannot print my tickets, will I still be able to attend the event?

IF YOU HAVE PURCHASED TICKETS LAST MINUTE AND DON'T HAVE ACCESS TO A PRINTER, YOU CAN DISPLAY YOUR PDF TICKET/S ON YOUR SMARTPHONE/TABLET VIA YOUR MOSHTIX ACCOUNT UPON ARRIVAL AT THE VENUE. ALTERNATIVELY, YOU MAY ALSO COLLECT YOUR TICKETS USING VALID PHOTO ID AND THE CREDIT CARD THE TICKETS WERE PURCHASED WITH. READ MORE HERE

I can no longer attend an event, can I get a refund?

AS PER OUR TERMS AND CONDITIONS OF PURCHASE, THERE ARE NO REFUNDS, CREDITS OR EXCHANGES ON ALL TICKETS UNLESS THE EVENT HAS BEEN CANCELLED OR POSTPONED.YOU ARE HOWEVER ABLE TO CHANGE THE DETAILS OF A TICKET BUT RE-ISSUING IT INTO ANOTHER NAME. ONLY THE ORIGINAL PURCHASER MAY RE-ISSUE THE TICKET. YOU WILL NEED THE FULL NAME AND DATE OF BIRTH OF THE PERSON WHO WILL BE ATTENDING THE EVENT AND CREDIT CARD DETAILS TO PAY THE RE-ISSUE FEE WHICH WILL BE CHARGED PER TICKET.TO RE-ISSUE YOUR TICKET ONLINE YOU WILL NEED TO LOG INTO YOUR MOSHTIX ACCOUNT. TO LOG INTO YOUR ACCOUNT PLEASE PROCEED TO WWW.MOSHTIX.COM.AU. LOCATED ON THE RIGHT HAND SIDE OF THE PAGE YOU WILL SEE A SPACE TO LOGIN OR REGISTER PLEASE ENTER THE EMAIL OR MOBILE NUMBER YOU USED WHEN YOU PURCHASING YOUR TICKETS AND YOUR PASSWORD. IF YOU HAVE FORGOTTEN YOUR PASSWORD PLEASE CLICK ON THE FORGOTTEN PASSWORD LINK AND IT WILL BE SENT TO THE MOBILE NUMBER OR EMAIL ADDRESS YOU HAVE ENTERED. ONCE YOU HAVE LOGGED INTO YOUR ACCOUNT CLICK THE 'VIEW ALL BOOKINGS' LINK ON THE RIGHT HAND SIDE. YOU WILL THEN SEE THE OPTION TO RE-ISSUE YOUR TICKETS, FOLLOW THE PROMPTS AND ENTER THE NEW ATTENDEE'S DETAILS. ONCE THE TRANSACTION HAS BEEN APPROVED THE RE-ISSUED TICKETS WILL BE SENT TO THE EMAIL YOU PURCHASED YOUR TICKETS WITH. READ MORE HERE

I'd like to download a copy of the Live Performance Australia (LPA) Ticketing Code of Practice - Printable Consumer Guide.

CLICK HERE TO DOWNLOAD A COPY
IF YOU HAVE A QUESTION THAT WAS NOT COVERED ABOVE, PLEASE EMAIL HELP@TIXSUPPORT.COM.

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© THE GRASS IS GREENER, 2018.